The Recruitment
Hackers Podcast

Get new insights every single week from top leaders in Talent Acquisition covering a wide range of topics, from recruitment automation and leveraging culture to attract the best candidates, to everything in between

Meet our guests

Trent Cotton

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Susan Hanold

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Cristina Minhai

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George Laroque

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Craig Sweeny

Wilson HCG
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Perti Shirke

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Meet our host

Max is a serial entrepreneur, RPA nerd, and now podcast host. He’s the CEO of Talkpush and cares deeply about making recruitment candidate-centric.

Max Armbruster, CEO

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Latest episodes

February 16, 2021
Ward Christman, HR Tech Advisor
Building a TA tech stack one priority block at a time

Digital recruitment veteran Ward Christman, talks about the opening of TA tech. As a creator of the OG job board back in the early 90s (before the Internet was mainstream!) he’s got quite a lot of insights. He expects the trend for point solutions to grow as TA teams have the opportunity to build out their tech stacks depending on their most important pain points at the time.

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February 9, 2021
Jeff Wald
The Real Future of Work: the End of Jobs

As the freelancer lifestyle permeates the rest of the workforce, on-demand jobs are on the rise. Author and serial entrepreneur, Jeff Wald, walks us through some data-driven predictions and the history of labor, to arrive at where we’re headed: on-demand jobs, or task-based labor.

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February 4, 2021
Doug Updike, Nations Lending
Old School Recruiting meets New Tech in the Mortgage Sector

VP of National Sales Recruiting at Nations Lending, Doug Updike, shares his journey into mortgage sales recruitment, from the early days to now, and how he keeps tech and tradition at the center of the experience. Automated text messages for recruiting? Totally. How to keep it personal? A simple “happy birthday” text to your talent pool goes a long way.

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January 27, 2021
Heather Myers, Traitify
The Big 5 - Merging Psych and Stats to Determine Candidate Personalities

In this episode of the Recruitment Hackers Podcast, Max interviews Heather Myers, Chief Psychology Officer at Traitify. They delve into the world of psychological assessments, dispelling misconceptions on what a good or bad personality is. There isn’t. It just depends on what’s needed for the job.

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January 22, 2021
Cristina Mihai, Conectys
How Conectys kept the office fun factor during the lockdown

In this episode of the Recruitment Hackers Podcast, Max interviews Cristina Mihai, VP of HR and Communications, at Conectys. As they review what’s hot (and what’s not so hot) in recruitment tech, she dives into the world of high-end BPO recruitment. She also goes over management challenges of remote work, keeping people happy, and dealing with new tech in regions where Internet isn’t reliable.

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January 13, 2021
Jen Thornton, Three O Four Coaching
After 20 Years Hiring at American Eagle - The Current Retail Landscape

Jen Thornton, CEO of Three O Four coaching, formerly Head of International HR at American Eagle, talks about the current retail hiring landscape, how to virtually manage large scale operations, and getting the right mix of people regionally and globally.

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January 6, 2021
George Laroque, Unleashed
How Boston became the “Silicon Valley” of TA Tech

In this episode of the Recruitment Hackers Podcast, George Laroque, SVP of Insights at Unleashed, walks us through his 30 years in the industry and how to spot emerging tech and best recruiting practices by paying close attention to the market.

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December 22, 2020
Aarthi Rajasekaran, VDart Inc.
Remote Hiring: Global Approach with a Regional Flavor

In the latest episode of the Recruitment Hackers Podcast, Max interviews Aarthi Rajasekaran, director of procurement and strategic sourcing at VDart Inc.

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December 16, 2020
Jim D’Amico, Celanese
Talent Seduction, Using Automation so Humans can Craft Hiring Solutions Driven by Data

As automation elevates recruitment to increase efficiency, human roles in talent acquisition are more important than ever, becoming completely value driven, and ultimately responsible for hiring top performers that drive the bottom line.

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December 9, 2020
Mary Meston, Concentrix
Building a Legacy, Executive Development and Talent Management

In this episode of the Recruitment Hackers Podcast, Mary Meston, VP of talent management at Concentrix, talks about how to manage executive leaders and help them leave a legacy behind

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December 3, 2020
Chris Brady and Lena Lotsey, Experian
A 35 People Global Content Team with a Local Flavor - Recruiting at Experian

Chris Brady and Lena Lotsey from Experian talk about how important telling a strong narrative online is to the candidate experience.

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November 25, 2020
Susan Hanold, ADP
Employee-First Messaging, Culture and Safety

ADP does a lot more than payroll. Dr. Susan Hanold, VP, HR Strategic Advisory Services at ADP shares lots of great tips, notably, how do we adjust our messaging in 2020 and next year around the employee culture? And how does it take care of safety and employees first?

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November 18, 2020
Rosie Maharjan
This Candidate Built her Own Bot to Screen The Right Offers

Who said chatbots are only reserved for recruiters? In this episode of the Recruitment Hackers Podcast, Max interviews someone from the other side of the table — Rosie Maharjan, a job seeker who decided to take matters into her own hands and to create a conversational interface that would validate if there was a good culture fit between her and her future employer.

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November 11, 2020
Dave Mekelburg, Wade and Wendy
Geeking out with the competition - Recruiter Chatbots

In this episode of the Recruitment Hackers Podcast, Max interviews Chief of Staff/Head of People, Dave Mekelburg from Wade and Wendy. In a refreshing conversation these two “competing companies” talk shop about recruiter chatbots, the importance of conversational design, and the innovations in candidate experience that have paved the way for humans to warm up to the bots.

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November 4, 2020
Zac Engler, PaR Systems
Hiring in STEM: Talent with Potential

In this episode of the Recruitment Hackers Podcast, Zac Engler, Head of Talent Acquisition at PaR systems, walks us through the hiring process for technical engineering fields. He talks about diversity, opportunity, and the importance of mentorship — and making the right junior hires for the future.

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October 27, 2020
Trent Cotton, BBVA
Automation and AI to Improve Candidate Experience for Executive Hiring

In Trent Cotton’s, Director of Talent Acquisition at BBVA, ideal world, his 28 person Talent Acquisition team would come into the office with 8 qualified candidates booked and ready to be interviewed — sourced, engaged, and scheduled by an AI assistant. He’s not looking at time to fill, rather how many priority roles his team is able to close within the sprint —

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October 20, 2020
Craig Sweeney, WilsonHCG
Getting Ready for the Big Recruitment Rebound in the RPO Industry

Craig Sweeney, Senior VP of Global Strategic Solutions at WilsonHCG, a talent consultant firm largely built around RPO solutions, talks about the evolution of recruitment in the RPO industry. Daily challenges, the processes and tech to overcome them, as well as how they’re getting ready for the big rebound in recruitment.

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October 13, 2020
Blake Thiess, Prestige Care
Sourcing and Hiring in the Healthcare Sector Today

In this episode of the Recruitment Hackers Podcast, Director of Talent Acquisition at Prestige Care — assisted living and skilled nursing care centers in the U.S — talks about how their strategy to source and hire personnel evolved during the pandemic. It’s not so much about cutting edge tech, but foundational changes, including a new job position: Regional Talent Acquisition Partner.

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October 6, 2020
Jennifer Terry Tharp, Joveo
Top 5 Opportunities for your Remote Hiring Program

Jennifer Terry Tharp, who is VP of strategic initiatives at Joveo and previously in charge of talent acquisition for AT&T globally talks about opportunities for your remote hiring program with key insights in areas like employer brand, marketing, programmatic advertising and more.

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September 30, 2020
Recruitment Hackers Panel
The Benefits of a Remote Workforce

A special episode, featuring a panel discussion from the last Recruitment Hackers digital conference, moderated by the infamous Chad Sowash, from the “Chad and Cheese Podcast.” Check out this candid conversation between talent acquisition leaders, Ioana Mihalache, Jenn Terry-Tharp, from Genpact and formerly AT & T, respectively.

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September 22, 2020
Jun Abo, Transcom
How Transcom's TA team increased Hires per Recruiter by 300% over 3 years.

In this episode of Recruitment Hackers, Jun Abo, VP of TA at Transcom talks about how he has overcome WFH challenges in the Philippines as well as the skills necessary to be a successful recruiter in the TikTok era. Listen to the full episode for some trade secrets on how to turn TA teams into experts in social media, sourcing, and a delightful candidate experience.

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September 15, 2020
Sally Hunter, Cielo
The RPO Industry's Pivot to Remote Work Gives TA Outsourcing an Edge for 2021

In this episode of the Recruitment Hackers Podcast, Sally Hunter, Executive Vice President of Cielo delves into the implications of the COVID-19 crisis for the future of the RPO industry. As Cielo pivoted even more towards remote hiring, Hunter examines the benefits automation and “best of breed” tech partners will yield in years to come (and how to strike a balance between innovation and efficiency.)

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September 8, 2020
Lisa Shephard, TA Transformation Consultant
Remote work isn’t a solution for small businesses

In this episode of Recruitment Hackers podcast, Lisa Shephard shares her unique perspective working with high volume employers as well as smaller businesses. She says WFH and remote hiring are fine for BPOs and other high volume environments, but don’t meet the requirements of smaller businesses when it comes to speed of execution.

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September 1, 2020
Paul Noone, HireIQ
Asynchronous voice interviews, going beyond the resume with automated assessments

In this episode of the Recruitment Hackers podcast, Paul Noone from HireIQ, goes over the technology that makes it possible for BPOs and other high volume employers to measure emotions like empathy, warmth, and care through voice assessments in a scalable and fair way.

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August 25, 2020
Jason Roberts, Accenture
How Accenture Balances Between the Limits of Automation and Human Work

In this episode, Max has a great chat with Jason Roberts, Global TA Capability Leader at Accenture and discusses the trends in the market, how too much automation can be counterproductive and their projections as to what will happen with this pandemic.

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August 18, 2020
Preeti Shirke, Teleperformance
Fixing the experience to retain quality candidates from other industries post-pandemic

In this episode, Max interviews Preeti Sr. VP of Talent Acquisition at Teleperformance India. She explores a timely subject that’s affecting most BPO recruiters today: with the surge of candidates coming from other industries affected by COVID? What’s the best way to screen and profile them? Will they just go back to their old jobs and cause stop gaps six months from now?

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August 11, 2020
Kim Howell, ERC
New Processes to Optimize Remote Hiring and Recruiter Performance

Kim Howell, Chief People Officer at ERC, started her career as a call center agency some twenty odd years ago. In this episode she tells the story of shifting to remote work in various continents in 48 hours, how to keep morale up through remote structures and a new way of hiring.

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August 4, 2020
Tito Bohrt, AltiSales
Inbound Recruitment through Quality Content

In this episode of the Recruitment Hackers Podcast, Founder and CEO of AltiSales, Tito Bohrt, talks about building an engaging online community for recruitment. With content as their main driver for candidate attraction, AltiSales is able to recruit quality candidates who already have the Altisales mindset, reducing churn and increasing employee happiness. Plus, they don’t spend much money on job boards or advertising, with a remote philosophy, global talent comes to them.

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July 28, 2020
Darcy Lalonde, Figari Solutions Inc.
Core Executives and Company Culture as Drivers of Recruitment

Darcy Lalonde, a 20 year veteran in HR and Human Capital talks about his entrepreneurial ride as he established and sold BPO companies in Asia over the last 20 years. The key to his recruitment success is simple: good vibes, fair pay, a competitive company personality, and a core executive team that drives it all home.

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July 21, 2020
Max Armbruster, Talkpush
AI vs. RPA - What technology is best when it comes to a results-driven and candidate centric recruitment process?

In this episode of Recruitment Hackers podcast, Max reflects on the benefits of AI vs Robotic Process Automation (RPA), when it comes to recruitment. While both of these technologies have their pros and cons, Max argues one is clearly better than the other — RPA. Listen to find out why and how it works.

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July 14, 2020
Elaine Davis, Continuum
Driving CPH through On-Boarding, Easy Applications, and Opening up the Funnel

Elaine Davis talks about the shift from working at Conduent to its smaller carve-out Continuum, and how the problems in Talent Acquisition remain the same. She makes a compelling case for recruitment as a main revenue engine for call centers.

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